Shipping & Delivery

At Olora™, we’re committed to getting your order to you as quickly and safely as possible. Here’s everything you need to know about our shipping and delivery process:

Free Tracked Shipping

We offer free tracked shipping on all orders! You’ll get peace of mind knowing your package is being carefully tracked every step of the way.

Processing Time

Once your order is placed, our team works quickly to process and ship it within 1-2 business days. You will receive an email with tracking information once your order is on its way, so you can follow your package’s journey.

Estimated Delivery Time

• United States & Canada: 3-10 business days
• United Kingdom & Europe: 7-10 business days
• Rest of the World: 10-15 business days

Please note: Delivery times may vary slightly depending on your location and any customs processing.

Order Tracking

Once your order is shipped, we’ll send you a tracking number to keep you updated on its progress. Simply enter the tracking number on our 'Track Your Order' page to check the status of your delivery.

Shipping Address

Please ensure your shipping address is correct and complete when placing your order. We are not responsible for lost or delayed packages due to incorrect or incomplete address details. If you notice an error, please reach out to our customer support team as soon as possible, and we will do our best to assist you.

Lost or Delayed Packages

In rare cases, packages may experience delays or be lost during transit. If you have not received your order within the estimated time frame, please reach out to us, and we’ll work with the courier to resolve the issue.

Need Help?

If you have any questions about shipping or need assistance with your order, don’t hesitate to get in touch with our customer support team at info@olora.store. We’re here to help!